Shipping policy

Shipping & Delivery Policy

Thank you for shopping at Pink by PC. We take great care in delivering your jewelry safely and securely.

1. Shipping Coverage

We ship to over 18,000+ pin codes across India via our official logistics partner, Delhivery.

Domestic Shipping: We currently offer shipping within India.
Pincode Serviceability: You can check the serviceability of your location on the product page before placing an order.

2. Processing & Delivery Timelines

Order Processing: Orders are typically processed and dispatched within 1–2 business days.
Estimated Delivery: Once dispatched, your order should reach you within:
- Metros: 2–4 business days.
- Rest of India: 4–7 business days.
Please note: Delivery times are estimates and may vary due to external factors like public holidays or extreme weather.

3. Shipping Charges

Standard Shipping: [Insert your rate, e.g., We offer free shipping on all orders above ₹2,999. For orders below this, a flat fee of ₹100 applies.]
Cash on Delivery (COD): An additional fee of [Insert amount, e.g., ₹50] is applicable for all COD orders to cover handling costs.

4. Order Tracking

Once your jewelry is on its way, you will receive a WhatsApp message and an email with your Delhivery Tracking ID. You can track your package in real-time on our website or via the Delhivery tracking portal.

5. Secure Packaging & Insurance

Tamper-Evident Packaging: All our pieces are shipped in specialized tamper-evident bags. If you notice the outer packaging is torn, taped over, or compromised, please do not accept the delivery.
Insurance: Every shipment is fully insured until it reaches your doorstep. Our responsibility ends once the package is successfully delivered and signed for.

6. Delivery Verification

For your security, our delivery partners may require a One-Time Password (OTP) or a signature to complete the delivery of high-value items. Please ensure someone is available at the provided address to receive the package.

7. Non-Delivery & Re-attempts

Delhivery will attempt delivery up to 3 times. If the package remains undelivered after these attempts due to the recipient being unavailable or an incorrect address, the order will be returned to our warehouse. In such cases, any reshipping costs will be borne by the customer.